Support CentreCustomer care of MicroStep-MIS goes beyond deployment of a working solution. Through wide range of technical support and maintenance facilities, we can proactively support all customers, with minimal effort on their side.
Our Support Centre is responsible for real-time monitoring of all customer systems in the world, so we can detect and fix all the possible issues immediately. In order to achieve this objective, we have built a comprehensive monitoring system. Furthermore, our support team is receiving all important issues from logs and the current server condition by e-mail on daily basis.
MicroStep-MIS offers both on-site and factory training for the system administrators and experts in the application area.
We offer to our customers and partners general courses and study programs. Our educational services are focused both on MicroStep-MIS manufactured, and other provided components and products. The program and length of the courses can be adjusted to meet the customers’ needs.